Privacy Policy
1. Introduction
Welcome to Softwin Infotech. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website Softwin.co.in and use our services.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: Such as your name, email address, phone number, shipping address, and payment details when you place an order or create an account.
- Transactional Information: Details of your purchases, including products ordered, transaction amounts, and order history.
- Usage Information: Data about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and track website activity. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use your information for various purposes, including:
- Order Processing: To process and fulfill your orders, including sending confirmation emails and shipping updates.
- Customer Service: To respond to your inquiries, provide support, and address any issues you may encounter.
- Marketing and Promotions: To send you promotional materials and updates about our products and services, subject to your preferences.
- Website Improvement: To analyze usage patterns and improve our website’s functionality and content.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our website, processing payments, and delivering orders. These providers are obligated to maintain the confidentiality of your information.
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property, or that of our users or others.
- Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our business.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal information by contacting us.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions included in those communications.
- Cookies: You can manage cookie preferences through your browser settings.
7. Children's Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Softwin Infotech
301, Sai Datt Apts., VakharBhag, Sangli - 416416
support@softwin.co.in
7620878989
